We accept unopened product for a full refund if returned within 30 days of purchase date. You must initiate your return and refund with our operations department firstname.lastname@example.org.
Opened packages are not refundable due to regulations that we strictly adhere to.
All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48 hours. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product.
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